Frequently Asked Questions

Q1Where can I purchase ecoms furniture?
ecoms products are sold directly to customers.
Please purchase via the online store or contact ecoms directly.
Q2Can we view the product in person?
The furniture is on display at the ecoms showrooms in Tokyo, Chiba, and Shizuoka.
〉〉 Showroom Information
Q3Can I purchase additional parts separately?
Yes, they are available for purchase.To order parts, please contact us using the online form.
Q4How long will it take for my order to be delivered?
The process usually takes two weeks to a month.